A UNIFIED EQUIPMENT RECORD

A UNIFIED EQUIPMENT RECORD

Advisor: From simple document generator to revenue engine

Advisor: From simple document generator to revenue engine

Advisor: From simple document generator to revenue engine

Redesigning Advisor as a core system of record for the HVAC lifecycle

Redesigning Advisor as a core system of record for the HVAC lifecycle

Redesigning Advisor as a core system of record for the HVAC lifecycle

What I worked on

Product strategy and product design

What I worked on

Product strategy and product design

Team

Product manager, Engineer manager, Customer Success lead

Team

Product manager, Engineer manager, Customer Success lead

Timeline

March 2026 - May 2026

Timeline

March 2026 - May 2026

I redesigned the platform to turn passive equipment data into a reliable revenue engine

I redesigned the platform to turn passive equipment data into a reliable revenue engine

Siloed workflows and a one-way data sync caused the system to generate contradictory client proposals, ultimately breaking trust instead of driving revenue

Designing a unified, three-layer architecture

Minimizing
Downstream Disruption

I designed a fully connected ecosystem where sales and planning teams can rely on a single, shared source of truth

I designed a fully connected ecosystem where sales and planning teams can rely on a single, shared source of truth

Foundational data

Foundational data

Features bidirectional syncing to ensure the database gets smarter with every use

Connected workflows

Connected workflows

Allows quoting and capital planning to cross reference the same equipment records, catching conflicts before they reach the client

Premium intelligence

Premium intelligence

Utilizes clean data to offer smart defaults, predictive win scoring, and equipment upsell recommendations

By fixing the data model underneath, I delivered a platform that ensures every revenue decision is aligned, trusted, and scalable

I identified 3 surfaces where the
unreliable data entered the system

By fixing the data model underneath, I delivered a platform that ensures every revenue decision is aligned, trusted, and scalable

This case study is a work in progress. Additional work will be added soon

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