HOSPITAL LAB INFRASTRUCTURE

HOSPITAL LAB INFRASTRUCTURE

Accelerating patient care.
Built for hospital lab logistics

Accelerating patient care.
Built for hospital lab logistics

Accelerating patient care.
Built for hospital lab logistics

Reduced inconsistent equipment records and eliminated downstream data corruption across the platform

Reduced inconsistent equipment records and eliminated downstream data corruption across the platform

Reduced inconsistent equipment records and eliminated downstream data corruption across the platform

01

What I worked on

Interface architecture and design for dense product workflows

01

What I worked on

Interface architecture and design for dense product workflows

02

Team

Data scientist team, product manager and design manager

02

Team

Data scientist team, product manager and design manager

03

Timeline

January 2025 - March 2025

03

Timeline

January 2025 - March 2025

Crafted clarity: Redesigned a seamless lab logistics portal

Crafted clarity: Redesigned a seamless lab logistics portal

Unreliable equipment data was breaking downstream operational workflows across operations, reporting and capital planning

  • 9:41

    Site Survey

    Finish workflow

    Provide a data plate Image

    Capture with your camera or upload an image

    Check for a match before adding new equipment.

    A duplicate can impact lifecycle history and

    maintenance recommendations

    Existing equipment at this site

    RTU-01

    View Details

    Serial number

    CX35-30/36B-6F-20

    Model number

    1519K09200

    Age

    6yrs

    Make

    trane

    Inactive equipment (1)

    RTU-05

    Replaced by RTU-03

    CX35-30/36B-6F-20

    Add new equipment

    My work

    Knowledge

    Search

    Settings

  • 9:41

    RTU-05

    ⚠️

    Replaced unit

    This unit was replaced on Jan 20, 2025 and is no longer active. Continue work on RTU-03

    Replace unit with RTU-03

    RTU-05

    Replaced by RTU-03

    Serial number

    CX35-30/36B-6F-20

    Model number

    1519K09200

    Age

    6yrs

    Make

    trane

    Last activity

    Last scanned Jan 20, 2025 · 11:43

    Scanned by D. Okonkwo

    Something is wrong with the equipment?

    Report a problem to admin

    My work

    Knowledge

    Search

    Settings

  • 9:41

    Duplicate equipment found

    We found an existing equipment record. Creating another record may result in duplicate lifecycle history and recommendations

    Compare with existing equipment at this site

    Review the match below and choose what to do next

    Equipment captured

    RTU-01

    Serial number

    CX35-30/36B-6F-20

    Model number

    1519K09200

    Age

    6yrs

    Make

    trane

    vs

    Existing equipment

    RTU-01

    Serial number

    CX35-30/36B-6F-20

    Model number

    1519K09200

    Age

    6yrs

    Make

    trane

    Use RTU-01

    Add as new equipment

  • 9:41

    Add Equipment

    Add unit names to continue

    Unit Name

    *

    e.g RTU1

    Serial number

    CX35-30/36B-6F-20

    Model number

    1519K09200

    Age

    6yrs

    Make

    trane

    Location

    Rooftop

    Replaced By

    RTU-03

    Save

    My work

    Knowledge

    Search

    Settings

I identified 3 surfaces where the unreliable
data entered the system

I identified 3 surfaces where the
unreliable data entered the system

I identified 3 surfaces where the unreliable
data entered the system

The same equipment data failures create downstream problems across multiple roles

The same equipment data failures create downstream problems across multiple roles

Lifecycle planning workflow

Failure

Downstream reliance on an unverified asset database

Problem

Flawed calculations lead to unreliable replacement plans

Impact

Drastically reduces user trust and feature adoption, as users cannot confidently rely on the replacement plans

Equipment capture workflow

Failure

Lack of real-time matching

mechanisms during field data entry

Problem

Field technicians unknowingly log existing assets as new installations, driving the duplicate equipment problem

Impact

Creates immediate data pollution at the point of origin, wasting technician field time and forcing redundant asset creation

Admin operations console

Failure

There's no filter at the front door to stop bad data from getting in

Problem

Bulk-uploaded asset sheets bypass strict a CSV validation

Impact

Operations teams bear the administrative burden of manual data cleanup

Admin operations console

Failure

There's no filter at the front door to stop bad data from getting in

Problem

Bulk-uploaded asset sheets bypass strict a CSV validation

Impact

Operations teams bear the administrative burden of manual data cleanup

Lifecycle planning workflow

Failure

Downstream reliance on an unverified asset database

Problem

Flawed calculations lead to unreliable replacement plans

Impact

Drastically reduces user trust and feature adoption, as users cannot confidently rely on the replacement plans

Equipment capture workflow

Failure

Lack of real-time matching

mechanisms during field data entry

Problem

Field technicians unknowingly log existing assets as new installations, driving the duplicate equipment problem

Impact

Creates immediate data pollution at the point of origin, wasting technician field time and forcing redundant asset creation

Minimizing Downstream Disruption

Minimizing
Downstream Disruption

I organized the work into 3 phases so improvements could ship incrementally
without disrupting downstream systems

I organized the work into 3 phases so improvements could ship incrementally
without disrupting downstream systems

Phase 1

The immediate fix

Phase 1

The immediate fix

Phase 2

Data evaluation and behavior analysis

Phase 2

Data evaluation and behavior analysis

Phase 3

Prevent operational friction

Phase 3

Prevent operational friction

Smart record visibility

Smart record visibility

Accelerating lab efficiency by bringing scheduled routes to the forefront

Optimizing admin review workflows

Optimizing admin review workflows

Real-time tracking to optimize workflow and coordination
Real-time tracking to optimize workflow and coordination

Smart record visibility

Smart record visibility

"I had 15 units to capture. I opened the camera, and seeing the existing equipment right there helped me know what was already in the system and what still needed to be added."

Field technician

Equipment data went from a liability to a
foundation the product could build on

I identified 3 surfaces where the
unreliable data entered the system

Equipment data went from a liability to a
foundation the product could build on

OPERATIONAL IMPROVEMENT

OPERATIONAL IMPROVEMENT

25%

Reduction in manual correction cycles

OPERATIONAL IMPROVEMENT

OPERATIONAL IMPROVEMENT

40%

Reduction in duplicate records

OPERATIONAL IMPROVEMENT

OPERATIONAL IMPROVEMENT

30%

Drop in data quality support ticket

What I would do differently?

What I would do differently?

The high-fidelity screens shown here are part of a personal practice exercise. After the initial project shipped, I chose to redesign the entire interface on my own to explore how a refreshed design system and improved visual hierarchy could elevate the final product

rabia razzaq

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